Refund Policy

Last updated: September 15, 2026

This policy applies to The Modern Artist Lab’s own products and memberships. Whop is our store and hub. Our Squarespace website provides information and links to our Kit email signup; it no longer operates our store. Signing up for a free resource does not create a paid subscription.

7-day money-back guarantee

You may request a full refund within 7 days of your first purchase of a Modern Artist Lab digital product, or your first paid charge for a Lab membership. The window starts when that payment is completed. Accessing or downloading the material does not remove this guarantee.

Submit your request within the 7-day window by emailing us or using Whop’s refund request process. Include your purchase reference so we can find the order. A brief explanation is helpful, but you do not need to prove a technical fault or complete the material to use the guarantee.

After the 7-day window, and for repeat purchases of the same product, refunds are reviewed case by case unless a specific offer or applicable law provides otherwise. This guarantee covers the first purchase of each product and the first paid membership charge; it does not restart with each renewal.

Any specific refund promise shown for your offer at the time of purchase will be honored. Review the product description and checkout terms before paying. This policy does not remove any refund, cancellation, or other remedy required by applicable law or available under applicable Whop rules.

Purchases through Whop

For a Modern Artist Lab product purchased on Whop, contact us at contact@themodernartistlab.com or request help through your Whop purchase. You can also use Whop’s refund request process and Resolution Center.

Include the email used to purchase, product name, purchase date, order or transaction reference, and a brief explanation of the issue. Do not send your password or full payment card details. Requests are reviewed against the offer terms, this policy, applicable Whop rules, and applicable law.

Duplicate charges and access problems

If you think you purchased the same product twice or were charged incorrectly, contact us so we can investigate. A confirmed accidental duplicate purchase may be refunded.

If a download, delivery email, or access link does not work, let us know. We will make reasonable efforts to restore access or provide the purchased material another way. If we cannot provide what you purchased, we will work with you on an appropriate remedy, including a refund where required.

Subscriptions and cancellation

If you choose a recurring Whop membership, the price, billing interval, renewal terms, and any trial conditions are shown with that offer. Manage or cancel it through your Whop account using the instructions associated with your purchase.

Cancellation and a refund are different requests. Cancel before the next renewal to prevent the next charge, following the terms shown for your subscription. Cancellation does not automatically refund a charge already made. Renewal refunds are reviewed case by case, including billing errors, duplicate charges, and access problems; they are not covered by the first-purchase 7-day guarantee. Any remaining access depends on your subscription terms. Unsubscribing from our Kit emails does not cancel a Whop subscription.

Approved refunds

Approved Whop refunds are processed through Whop. The return method and processing time depend on Whop, the payment method, and your financial institution. Access to the refunded product or membership may end when a refund is issued.

Earlier purchases and other sellers

If you purchased one of our products before the move to Whop, contact us with your original receipt. The terms that applied when you bought it remain relevant; moving our store does not remove support or rights attached to that purchase.

For another company’s product purchased through an affiliate or referral link, contact that seller. Its refund policy applies. This distinction does not exclude our own products simply because they are sold through Whop. See our Affiliate Disclosure.

Your rights and policy changes

You may contact us about billing concerns, use Whop’s support and dispute tools, or exercise rights available through your payment provider or applicable law. Nothing here requires you to give up those rights.

We may update this page as our offers change. Updates do not retroactively remove an existing refund promise or mandatory consumer rights. For general product-use terms, read our Terms of Use.

Contact

The Modern Artist Lab
Oceanside, California, United States
Email: contact@themodernartistlab.com