Refund Policy
Last Updated: August 2, 2026
This Refund Policy applies to purchases made from The Modern Artist Lab through themodernartistlab.com or related checkout pages operated by us.
Because our products are primarily digital and may provide immediate access to proprietary materials, refunds are handled according to the terms below.
1. Digital Products
Most products sold by The Modern Artist Lab are digital products, which may include:
Workbooks
PDFs
Prompt packs
Templates
Workshops
Training videos
Downloadable resources
Digital toolkits
Educational materials
Private resource pages
Because these products contain immediately accessible digital content and intellectual property, all sales are generally final once access has been provided, except where required by applicable law.
We encourage you to review the product description carefully before purchasing.
2. Build Your Artist World
Purchases of Build Your Artist World include access to digital educational materials and workshop resources.
Because access to these materials is delivered digitally, purchases are generally non-refundable once the product has been delivered or accessed, except where required by law.
If you experience a legitimate technical issue preventing access, contact us and we will make reasonable efforts to resolve the problem.
3. Duplicate Purchases
If you accidentally purchase the same product more than once, contact us at:
contact@themodernartistlab.com
If we confirm that a duplicate purchase occurred, we may refund the duplicate transaction.
4. Technical Access Issues
A technical issue does not automatically qualify a purchase for a refund.
If you cannot access your purchase, first contact us so we can attempt to restore access or provide an alternative delivery method.
Examples may include:
Broken download links
Missing delivery emails
Incorrect access links
File access problems
Delivery system errors
If we are unable to provide the product you purchased after reasonable troubleshooting, we may issue a refund or other appropriate remedy.
5. Change of Mind
Refunds are not generally provided because:
You changed your mind
You no longer want the product
You did not complete the material
You did not use the product
You expected different results
You purchased without reviewing the product description
You later found a similar product elsewhere
Because digital materials can be accessed, copied, or downloaded immediately, we cannot generally accept returns in the same way as physical products.
6. Results Are Not Guaranteed
Purchasing a product from The Modern Artist Lab does not guarantee specific creative, audience, business, financial, or career results.
Refunds will not be issued solely because you did not achieve a desired result.
Your results depend on factors including your decisions, execution, skill, consistency, market, audience, and use of the materials.
For additional information, review our Terms of Use.
7. Third-Party Products and Services
The Modern Artist Lab may recommend third-party tools, software, platforms, or services.
Purchases made directly from third parties are subject to the refund policies of those providers.
We cannot issue refunds for purchases made through:
Affiliate links
Referral links
External software platforms
Third-party marketplaces
Other companies' checkout systems
You must contact the applicable third-party provider regarding those purchases.
8. Chargebacks and Payment Disputes
If you believe you were charged incorrectly, please contact us before initiating a payment dispute.
We will make reasonable efforts to investigate legitimate billing concerns.
Fraudulent or abusive chargebacks may result in suspension of access to purchased products or services.
Nothing in this section limits any rights you may have under applicable law or through your payment provider.
9. Refund Requests
If you believe your purchase qualifies for a refund under this policy, contact:
contact@themodernartistlab.com
Include:
Your name
Email used for purchase
Product purchased
Date of purchase
Order or transaction information, if available
Reason for the request
Submitting a request does not guarantee that a refund will be approved.
10. Approved Refunds
If a refund is approved, it will generally be returned to the original payment method.
Processing times depend on the payment processor and financial institution.
Once a refund is issued, access to the associated digital product may be revoked.
11. Exceptions Required by Law
Nothing in this Refund Policy is intended to limit rights that cannot legally be waived.
If applicable consumer protection law requires a refund, cancellation right, or other remedy, we will comply with those requirements.
12. Future Subscription Products
If The Modern Artist Lab introduces memberships, subscriptions, or automatically renewing products, those products may be subject to separate cancellation and refund terms.
Any applicable subscription terms will be disclosed before purchase.
13. Changes to This Policy
We may update this Refund Policy from time to time.
The current version will always display the Last Updated date at the top of the page.
14. Contact
Questions regarding this Refund Policy may be sent to:
The Modern Artist Lab
Website: themodernartistlab.com
Email: contact@themodernartistlab.com